Terms of Service

Last updated: October 3, 2026

Welcome to MenuVision. These Terms describe the conditions for using the app. Please read them together with our Privacy Policy.

1. Acceptance of Terms

By downloading, installing, or using MenuVision, you agree to these Terms of Service. If you do not agree, do not use the app. Our Privacy Policy explains how we handle personal information. Agreeing to these Terms does not give permission to share your menu photos with OpenAI. The app asks for that permission separately before your first scan. You can withdraw it in Settings under Photo sharing with OpenAI. The app also asks before it saves your allergy, diet and other preferences, and you can withdraw that in Settings > Privacy > Personalized warnings and preferences. iOS asks separately for access to your camera, photos and notifications.

2. Description of Service

MenuVision uses artificial intelligence to analyze restaurant menu images and provide estimates about dishes, ingredients, allergens, and dietary compatibility. It is an informational tool and does not provide medical advice, verify a restaurant's recipe or preparation practices, or guarantee that a dish is safe.

We use OpenAI for menu analysis, Supabase for account and data services, Apple for purchases and optional sign-in, Google for optional sign-in, Sentry for crash and error reports, and Expo for notification delivery. The Privacy Policy explains the information shared for these purposes.

Important Health Disclaimer: MenuVision's analysis may omit ingredients or allergens, infer ingredients that are not present, or miss cross-contact during food preparation. The absence of a warning does not mean a dish is safe. If you have an allergy or dietary restriction, confirm ingredients and preparation directly with restaurant staff before ordering. Do not rely on MenuVision as your sole basis for deciding what to eat. Nothing in these Terms excludes rights or liability that cannot legally be excluded.

3. User Accounts

You must create an account to use MenuVision's menu-analysis features
You are responsible for maintaining the security of your account
You must provide accurate information when creating your account
You must be at least 13 years old to use MenuVision, and meet any additional age or guardian-permission requirements that apply to you

4. Credits and Purchases

MenuVision uses credits for menu scans
An introductory free scan is subject to account and device eligibility; deleting an account or reinstalling the app does not guarantee another free scan
Additional scans require credits purchased through the app at the price shown before purchase
In-app purchases are processed through Apple's App Store and are subject to Apple's applicable purchase terms
Credits do not expire. They stay on your account until used, or until the account is deleted or terminated under Section 9
Refund requests are handled through Apple's applicable process and any rights you have under applicable law
Credits cannot be transferred between accounts

5. Acceptable Use

You agree not to:

Use the app for an illegal purpose
Attempt unauthorized access to or interference with the app or its services
Upload content that is illegal or infringes another person's rights
Create multiple accounts to abuse the free-scan offer or replay purchases to obtain additional credits
Use automated systems to abuse or disrupt the service
Resell the service without authorization

Only upload menu photos you have the right to use. Avoid including private information. The Privacy Policy explains how photos are stored.

6. Intellectual Property

MenuVision's app and original materials are protected by applicable intellectual-property laws; third-party materials remain subject to their owners' rights
You retain whatever rights you have in the images you upload; uploading an image does not give you ownership of a restaurant's or another person's content
You grant us permission to store, process, and send uploaded images to the service providers needed to provide menu analysis and history, as described in the Privacy Policy

7. Limitation of Liability

To the maximum extent permitted by applicable law:

MenuVision is provided "as is" and "as available," without warranties of accuracy, completeness, availability, or suitability for a particular purpose
We do not guarantee the accuracy of menu analysis or the safety of any food
We exclude liability for health issues, allergic reactions, and other losses resulting from reliance on the service to the extent the law permits that exclusion
Our total liability is limited to the amount you paid for credits in the preceding 12 months, except where the law prohibits that limit

These provisions do not exclude mandatory consumer rights or any liability that cannot lawfully be limited or excluded.

8. Indemnification

To the extent permitted by applicable law, you agree to indemnify MenuVision for third-party claims arising from your unlawful use of the app or infringement of another person's rights through content you upload. This does not require you to indemnify us for liability that the law does not permit us to shift to you.

9. Termination

You may stop using MenuVision at any time and request account deletion in Settings
We may suspend or terminate access for violations of these Terms, subject to applicable law
Account deletion ends access to that account's saved menus and credits. Unused credits may be forfeited, subject to applicable refund and consumer rights

Account deletion is subject to the current retention and cleanup limitations explained in the Privacy Policy. It does not automatically erase every service-provider record or reset device eligibility for a free scan.

Purchase records retained after account deletion. When you delete your account we keep one limited purchase-claim record for each App Store purchase, so that the same purchase cannot be credited twice. That record contains the Apple environment, the app bundle identifier, the verified Apple transaction identifier, the product identifier, the credit amount, a client transaction reference, and creation and fulfillment timestamps. The links to your account and to your purchase rows are cleared, and the full App Store receipt is not kept in it. This is limited transaction data retained for fraud prevention and remains potentially linkable; it is not anonymous data. We keep it for as long as it is needed to prevent duplicate credit claims.

Apple refund records. When Apple notifies us of a refund, or of a reversed refund, for an App Store purchase, we keep a limited record of the notice and of its effect on credits: the Apple notification and transaction identifiers, the notification type, the Apple environment, timestamps, the outcome, and any credits removed or restored. We use these records to reconcile refunds and to avoid processing the same notice twice. They do not contain the full App Store receipt. If you delete your account, the direct link from these records to your account is cleared, but the transaction identifiers remain potentially linkable; these records are not anonymous. We keep them for as long as they are needed to reconcile refunds, prevent duplicate processing, and keep our financial records.

10. Changes to Terms

We may update these Terms and will publish the revised version and effective date. We will provide notice of material changes and obtain agreement where required by applicable law.

11. Governing Law

Subject to non-waivable rights under applicable law, these Terms are governed by the laws of the State of Illinois and applicable United States federal law. Disputes will be brought in courts of competent jurisdiction in Illinois, unless applicable law requires another forum or gives you a non-waivable right to use one.

12. Contact

For questions about these Terms of Service, contact us at:

Email: support@menuvisionapp.com