Let’s clear
things up.

The app shows “Contains” and “May contain” warnings. They are estimates based on menu information and inferred ingredients, not verification of a restaurant’s recipe.

AI can miss ingredients or infer ones that are not present. Cross-contact during preparation cannot be determined from a menu. Check your ingredient and preparation concerns with restaurant staff.

Use good lighting, avoid shadows, and hold your phone steady. Make the menu text large enough to read in the photo. For a longer menu, take separate photos of each page.

One scan can include up to six page photos.

Each new account gets one free scan on an eligible iPhone. After that, buy credit packs in the app. One credit covers one menu scan, with up to six pages.

Each iPhone can give only one free scan. If this iPhone's free scan has already been used, you can scan using credits. Starting a paid scan uses 1 credit. No credit is charged when the app declines a scan.

If a purchase or your balance does not look right, email us with a description of what happened. Do not include payment-card details or your password.

Yes. Open Settings in the app to edit your allergies, dislikes, diet type, and dietary restrictions.

Open Settings in the app and choose Delete Account. Deletion ends access to that account’s saved menus and credits.

Some records may remain, including limited purchase-claim records and provider-held data. See the Privacy Policy for retention and cleanup limitations, or email us with a privacy request.

Use Send Feedback in the app’s Settings, or email support@menuvisionapp.com. Tell us what you were trying to do and what happened.

If you attach a screenshot, remove any private information first.